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HCD Headlines 9-21-2026
September UPDATED Schedule We've had a few changes since the last one went out. Here's an updated schedule. Please let me know if you have any questions. Asking for a Friend: Can we stop saying “deep cleaning”? We ran out of time at our last team meeting, but I wanted to make sure you were still able to read it through. Let's discuss what you're saying instead of "deep cleaning" at our next meeting. Find the article from DentistryIQ HERE. Mind you, she says some curse words,

Rachael
Sep 216 min read


HCD Headlines 8-17-2026
Please remember this is the week to have your provider 2027 calendars in. We need them ASAP to avoid rescheduling patients multiple times to accommodate vacations, etc. Please have them to me by this Thursday. September Schedule - DRAFT We seem to have multiple changes that happen often. With that in mind, this is the current schedule according to the requests that have been turned into me thus far. Providers have just changed their schedules, school starts for Ikaika and Bia

Rachael
Aug 176 min read


HCD Headlines 7-30-2026
Thank you to everyone who participated with our team meeting regarding conflict. We are going to continue this skill development throughout the rest of our team meetings this year. If you have a specific question or concern you'd like addressed, please remember to use the Idea box at the front desk or speak directly with myself or Te. For now, this is a great reminder on how to use words that both strengthen us as professionals and keep the communication positive and upliftin

Rachael
Jul 304 min read


HCD Headlines 7-7-2026
July Schedule We've had some changes that just happened today, so please make sure to review the attached schedule. Moving forward, Kaitlyn will be on DAW's schedule as her 2nd assistant. DCH will also be here July 20-21st. If you have any questions or concerns, please let me know. Ortho Treatment Protocol A reminder regarding treatment planning, scheduling, and recording visits for ortho patients. We've noticed a few patients are starting their ortho treatment without notes

Rachael
Jul 76 min read


HCD Headlines 6-9-2026
June Schedule We're excited to have Kaitlyn back with us beginning Monday, June 8th! We also have multiple team members out at various times, so please keep an eye out for when you're scheduled to be here this month. Practice by Numbers Usage We have run into a few problems with team members signing into PbN every day. We need everyone signed in under their name. For assistants, please log into the operatory you plan to be in for a majority of the day. The only floating pers

Rachael
Jun 96 min read


HCD Headlines 4-28-2026
Hello, Everyone! We are excited to see you tomorrow to help get us prepped to open on Monday. We hope you've taken full advantage of the break to relax, refocus as needed, and enjoy life! Training on New CBCT The new software for the CBCT is similar to the current software. These videos were sent to us by the Dentsply Rep. Please watch each one to help you know how to use the machine, the best way to position patients for taking images, and troubleshooting. Each video is abou

Rachael
Apr 282 min read


HCD Headlines 4-6-2026
Zima Pods "The pods are coming! The pods are coming!" ...Coming to HCD by the end of April! We will have a few Zima Pods on hand for our patients and/or team to purchase. The costs are listed in Dentrix already under code "ZimaPod." If we have a good response to purchasing them in office, we will look into having more on hand in the future. Rollover Requests Per our discussion at the last team meeting, here is information from the 401(k) group regarding rollover requests. Fro

Rachael
Apr 66 min read


HCD Headlines 3-23-2026
Clinic Restoration Schedule April has a lot in store for us including the restoration of our clinic due to the flooding that happened last year. Per our discussion regarding your role as team members, here is a more detailed plan regarding our expectations for everyone to ensure this project runs smoothly. Thank you for meeting with us today regarding the plans for restoration 4/9-4/24/26. Here is everything we discussed today. TEAM NEEDS 4/9 Everyone here at 7:30AM Box all

Rachael
Mar 234 min read


HCD Headlines 1-27-2026
UPDATED -- February Schedule Here we are for February. There might be another change or two that comes in, but we will address that as a full team. Ikaika will be here with us a few hours on the Mondays that Lawrence isn't here starting Monday, 2/2/26. Procedure Code Buttons The ortho buttons within our Procedure Code Button setup has changed. The first button is a new button we added per our discussion at the last team meeting. It is a multi-code to use for patients doing or

Rachael
Jan 274 min read


HCD Headlines 1/5/2026
January Schedule Here is our January schedule. With multiple people out at various times, please pay close attention to where you're needed for our assistants and admin teams. We will also have Debbie joining us mid-January to help cover for Te. Please let me know if you have any questions. CDT 2026 Updates Lots changes happen at the beginning of every year when it comes to our CDT codes. I have included a report from Delta Dental showing all the additions, changes, and delet

Rachael
Jan 53 min read


HCD Headlines 11/24/2025
Is this our next HCD shirt? We're so grateful to all of you and all the hard work you've put in to make HCD what it is! To help you with your Thanksgiving dinner, DCH and DKM have Turkey Cards for all of the team. Please see me to pick yours up. And please remember the office will be closed Thursday and Friday this week. We hope it's a great day with your loved ones whether or not you have turkey! ♥ December Schedule Here is the schedule for December. Please note the times wh

Rachael
Nov 24, 20254 min read


HCD Headlines 11-3-2025
Welcome to November, Team! November Schedule Please review the attached schedule for November. Debbie will be out on Mondays and Thursdays moving forward. DKM's schedule of M-TH, 7:30-3:30/4:30 will continue through this month. Other changes are indicated on the schedule, so please take a moment to review it closely. We are also moving forward with assistants being out when their doctor is out. If you need hours, please let me know so we can prepare accordingly. Volunteer Opp

Rachael
Nov 3, 20255 min read


HCD Headlines 9-24-2025
Cybersecurity Training It's that time again for us to do online training for Cybersecurity Awareness. The training is available on our...

Rachael
Sep 24, 20255 min read


HCD Headlines 9-4-2025
I remember reading this and thinking what a perfect answer to the question regarding why your time is so expensive. It goes beyond...

Rachael
Sep 4, 20254 min read


HCD Headlines 7-23-2025
Good reminder for our agreement to "Choose my attitude." Let's go through our announcements this month: August Schedule Assistants,...

Rachael
Jul 23, 20253 min read


HCD Headlines 6-25-2025
I didn't realize how long it's been since we've done headlines. We have quite a bit to go through. Please review carefully and let me...

Rachael
Jun 25, 20254 min read


HCD Headlines 5-5-2025
Welcome May! Time for graduations and camping! And one of my favorite reels... Who's that last person you see? Distilled Water It has...

Rachael
May 5, 20254 min read


HCD Headlines 4-16-2025
Tomorrow is our team meeting with the crew from Anchorage & Valley Radiation Therapy Center. You may have seen our ads and posts...

Rachael
Apr 16, 20257 min read


HCD Headlines 3-27-2025
Starting out with this great quote from our team meeting. I just love how Vadim Zeland worded it, so I'm sharing it again. You can watch...

Rachael
Mar 27, 20256 min read


HCD Headlines 3-10-2025
Welcome to March at HCD! These headlines are a review of team meeting items and other concerns brought to our attention. Thank you for...

Rachael
Mar 10, 20254 min read
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